Daniele Bortolotti is a Research Associate at PJM Economics.  Over the past two years, he has been involved in stated preference customer research for UK and Italian power and water utilities. Previously, he analysed the cost efficiency of Italian water companies, designed the charges scheme of a major Italian water company, carried out cost assessments of ESF-funded vocational training projects, and researched the economic dimensions of civil war. He has an MSc in Economics from the University of Trento, Italy, and is currently pursuing a PhD in Economics at the University of Ljubljana, Slovenia.